服务条款

SubtextAI（getsubtextai.com）是一款由人工智能驱动的对话分析工具，帮助用户解读日常沟通中的潜台词、情绪信号与言外之意，涵盖恋爱、职场、社交等场景。

SubtextAI (getsubtextai.com) is an AI-powered conversation analysis tool that helps users decode subtext, emotional signals, and unspoken meanings in everyday communication — including romantic, professional, and social contexts.

本服务提供文本分析、对话解读、关系洞察等功能。我们的分析结果基于大语言模型生成，仅供参考，不构成专业建议。

The service provides text analysis, conversation decoding, and relationship insights. Our analysis is generated by large language models and is provided for informational purposes only, not as professional advice.

您可以通过电子邮件/密码或第三方 OAuth（如 Google）注册账户。您须年满 13 周岁（或您所在地区规定的最低年龄）方可注册。

You may register using email/password or third-party OAuth (e.g., Google). You must be at least 13 years old (or the minimum age in your jurisdiction) to create an account.

您有责任保管好您的账户凭据，并对在您账户下发生的所有活动负责。如发现账户被未经授权使用，请立即联系我们。

You are responsible for safeguarding your account credentials and for all activity that occurs under your account. If you discover unauthorized use of your account, contact us immediately.

您提供的注册信息须真实准确。使用虚假信息注册或冒充他人将导致账户被终止。

The information you provide upon registration must be truthful and accurate. Registering with false information or impersonating others will result in account termination.

SubtextAI 提供免费版和付费订阅两种方案。免费版用户每日可使用有限次数的 AI 分析功能。

SubtextAI offers both a free tier and paid subscription plans. Free tier users receive a limited number of AI analyses per day.

付费订阅方案如下 · Paid subscription plans:

• 月付 Monthly：$12.99 / 月 per month
• 年付 Yearly：$99.99 / 年 per year（约 $8.33/月 · approx. $8.33/mo）

订阅将按周期自动续费，直到您主动取消。您可随时在账户设置中取消订阅，取消后在当前付费周期结束前仍可使用付费功能。

Subscriptions automatically renew each period until you cancel. You may cancel at any time in your account settings; you will retain access to paid features until the end of the current billing period.

所有付款由 Creem.io 作为商户记录方（Merchant of Record）处理。付款条款、货币转换及税务合规均由 Creem.io 负责管理。

All payments are processed by Creem.io as the Merchant of Record. Payment terms, currency conversion, and tax compliance are managed by Creem.io.

使用本服务时，您同意不得从事以下行为：

By using this service, you agree not to:

我们保留在不事先通知的情况下，暂停或终止违反本政策用户账户的权利。

We reserve the right to suspend or terminate accounts that violate this policy, without prior notice.

SubtextAI 提供的所有分析和解读均由人工智能模型生成，仅供参考。

All analyses and interpretations provided by SubtextAI are generated by artificial intelligence models and are provided for reference purposes only.

AI 分析结果可能存在误差、偏差或不准确之处。用户应自行判断是否采纳分析建议，SubtextAI 对因依赖 AI 生成内容而产生的任何后果不承担责任。

AI analysis results may contain errors, biases, or inaccuracies. Users should exercise their own judgment in acting on any analysis, and SubtextAI bears no responsibility for any consequences arising from reliance on AI-generated content.

SubtextAI 的名称、标志、网站设计、软件及所有原创内容均为 SubtextAI 所有，受适用的知识产权法律保护。未经明确书面授权，不得复制、分发或用于商业目的。

The SubtextAI name, logo, website design, software, and all original content are owned by SubtextAI and protected by applicable intellectual property laws. You may not reproduce, distribute, or use them for commercial purposes without explicit written permission.

您输入本服务的内容（如对话文本）归您所有。您授予 SubtextAI 处理这些内容以提供服务所必要的有限许可。我们不会将您的输入用于模型训练（除非您明确选择参与）。

Content you input into the service (such as conversation text) remains yours. You grant SubtextAI a limited license to process that content as necessary to provide the service. We do not use your inputs to train models (unless you explicitly opt in).

所有付款通过 Creem.io 处理。Creem.io 作为商户记录方，负责收款、开具发票及税务申报。您与 Creem.io 之间的付款关系受其服务条款约束。

All payments are processed through Creem.io. As the Merchant of Record, Creem.io handles payment collection, invoicing, and tax filings. Your payment relationship is with Creem.io and subject to their terms of service.

退款政策：订阅付款后 7 天内，如您因技术原因无法正常使用服务，可申请全额退款。超过 7 天或因个人原因取消订阅的，不予退款，但您仍可使用服务至当前付费周期结束。

Refund policy: You may request a full refund within 7 days of a subscription payment if you are unable to use the service due to technical issues on our end. Refunds are not available after 7 days or for personal cancellations; however, access continues until the end of the current billing period.

退款申请请发送至 support@getsubtextai.com，并附上您的账户邮箱和付款凭证。

To request a refund, email support@getsubtextai.com with your account email and payment receipt.

我们致力于提供高可用性的服务，但无法保证 100% 的正常运行时间。服务可能因维护、升级、第三方服务中断或不可抗力等原因而暂时不可用。

We strive to provide a highly available service, but we cannot guarantee 100% uptime. The service may be temporarily unavailable due to maintenance, upgrades, third-party service outages, or force majeure events.

我们会尽合理努力提前通知计划维护，但不承担因服务中断造成的任何损失责任。

We will make reasonable efforts to provide advance notice of planned maintenance, but we are not liable for any losses caused by service interruptions.

本服务按"现状"提供，不附带任何明示或暗示的保证。在适用法律允许的最大范围内，SubtextAI 及其关联方对以下情况不承担责任：

The service is provided "as is" without any express or implied warranties. To the maximum extent permitted by applicable law, SubtextAI and its affiliates are not liable for:

在任何情况下，SubtextAI 对您的总赔偿责任不超过您在索赔事件发生前 12 个月内向我们支付的费用总额。

In no event shall SubtextAI's total liability to you exceed the total amount you paid us in the 12 months preceding the claim.

您可随时通过账户设置或联系客服注销您的账户。注销后，您的数据将按照我们的隐私政策进行处理。

You may delete your account at any time through account settings or by contacting support. After deletion, your data will be handled in accordance with our Privacy Policy.

我们保留因违反本条款、滥用服务或法律要求，在不事先通知的情况下暂停或永久终止您账户的权利。

We reserve the right to suspend or permanently terminate your account without prior notice for violations of these Terms, service abuse, or legal requirements.

账户终止后，本条款中涉及知识产权、责任限制及争议解决的相关条款仍继续有效。

Upon termination, provisions regarding intellectual property, limitation of liability, and dispute resolution remain in effect.

我们可能不时更新本服务条款。重大变更将通过电子邮件或服务内通知提前告知您。继续使用本服务即表示您接受更新后的条款。

We may update these Terms of Service from time to time. Material changes will be communicated in advance via email or in-service notification. Continued use of the service constitutes acceptance of the updated terms.

本条款受适用法律管辖。如就本条款产生争议，双方应首先通过协商解决；协商不成的，提交具有管辖权的法院处理。

These Terms are governed by applicable law. Any disputes arising from these Terms shall first be resolved through negotiation; if negotiation fails, disputes shall be submitted to a court of competent jurisdiction.

如对本服务条款有任何疑问，请通过以下方式联系我们：
support@getsubtextai.com

If you have any questions about these Terms of Service, please contact us at: support@getsubtextai.com

运营主体：SubtextAI · 网站：getsubtextai.com

Operator: SubtextAI · Website: getsubtextai.com